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When Can I get My Parcel After I Place An Order?

Usually, after your order payment has been confirmed, we will ship our parcel within 24 hours. If we encounter special weather or holidays, our delivery will be slightly delayed. Of course, we will post a delay announcement on the homepage, so please pay attention. For more shipping time information, please click HERE to check.

Are You A Dropshipper?

We want to clarify that we are not a dropshipper. Unlike dropshippers who act as intermediaries, we maintain full control over the fulfillment process. We carefully select and stock our inventory in our own facilities, ensuring the quality and timely delivery of our products. Our dedicated team handles packaging and shipping, ensuring a seamless experience for you. We take pride in our direct relationships with trusted workshops, allowing us to provide reliable service and maintain the highest standards. Thank you for your continued support.

What Payments Shall I Use?

We can accept paypal payment, but if you don't want to use paypal, please click " Continue To Shipping" button to use credit card or debit card.

What Is Your Working Time?

Our working hours are from 20:00 Washington time to 10:00 the next morning. Except for Chinese holidays, we work 7 days a week. You can communicate with us online during this time.
Please pay attention to the shop announcement to see if we are on holiday.
Of course, if we are not in working hours, you can leave us a message at any time, and we will process your request within 8 hours.

Can You Deliver Orders To Any Where I Want?

We can only ship and deliver to the region you choose on the checkout page.

Where can I see the logistics information for my order?

You can check your order and track the logistics information in your account center. If you use Paypal to pay, we will send the logistics information to your Paypal for you to check at any time.

Are The Real Goods Same As The Pictures On Website?

Product photos are taken in kind. Due to factors such as shooting angle, temperature, light and display, slight color difference may be caused. If you are particularly concerned, please order carefully.
And meanwhile, due to different measuring tools and measuring methods, there might be a small error in the product size. Please refer to the actual product received for the specific size.

Can I trust you and your products?

Before delivery, we will strictly check the function and appearance of the product, and we use safe and firm packaging to ensure that it arrives in good condition.

What’s Your Return and Refund Policy?

For unused and completely new products, we are offering 30 days return if you are not satisfied with the product which do not have quality problem, but the returning shipping cost will be affored by you. After we receive the returned products. we will inspect and test, if the product is in new and unused status, we will refund the payment to you.